Developing Process Maturity

from Quality One Australia

Developing Process Maturity allows participants to view the current level of process maturity and hence change readiness in their organisations. Participants explore a disciplined method of process engagement and facilitation in business through a simple yet rigorous approach to knowing your business and creating documentation that supports focus and action to keep up to date with market changes, improvements and volatility.

This course will allow participants to walk away with a plan to build process maturity in their business and with some valuable tools in order to do it. This course will set your organisation or business up for ISO9001:2008 readiness and will give a clear and precise approach to developing a process level that is sustainable with discipline and diligence within the organisation.

Consulting/Coaching help is available beyond this 3 day course from Q1 consultants skilled in the area of business, process and continuous improvement.

This 3 day course covers:

  • Planning Process Maturity
  • Process Mapping
  • Process Documentation
  • Organisational Process Management
  • ISO9001:2008
  • Defining and Discovering Process Risk
  • Developing Process Controls
  • Changing Processes
  • Process Measures and KPI
  • Process Ownership, Influence and Impact
  • Training Matrix and Training
  • Recruitment Linkages
  • Operational and Business Reporting
  • The Big Process Picture

Duration: 3 Days

Format: Public Courses or On site at your facility

Pricing Public: $2900+GST per participant

Pricing Onsite: $3500+GST per day plus materials, set up and extraneous expenses. Consulting and Coaching price negotiable.

Developing Process Maturity Training Course Schedule Details
Start Date: No current public course dates in schedule
Facilitator: Dave Kelly
Venue: Q1 Offices
Address: Level 3, 480 Collins St Melbourne 3000
Office Phone: 03 8610 6984
Venue Phone: 03 8610 6333
Times:Please arrive 8:30-8:45 for 9am start
Lunch and Notes Provided
Cost: $2900+GST per participant per course
Conditions: No refunds. Participant list can be altered by you at anytime prior to the course commencement.

Email Booking Request to Email Developing Process Maturity Training Booking

Download and email the Developing Process Maturity Application (pdf) or Developing Process Maturity Application (doc) form to


Quality One Australia Pty Ltd

ACN 113671453 ABN 80113671453

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